Spam
How we've improved Arwen’s spam detection rate from 96% to 99%
Arwen's CEO explains how they've made their market-leading anti-spam detection even better
BLOG
Blog
Latest thinking from the Arwen team on developments in the world of social media and AI.
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Social media
What happens to social when AI eats service?
We're seeing a 300%+ growth of customer service on social media. AI is the only way this can be managed effectively.
Joel Bailey
Apr 22, 2024
Comment moderation
Maximizing Engagement on Social Media: The Power of Auto-Moderation
Arwen's Product & Service Director explores how and why auto-moderation maximises social media engagement
Joel Bailey
Apr 3, 2024
Social media
Social media in 2023 and 2024
Arwen’s Product and Service Director looks back on 2023 and predicts what we can expect in 2024
Joel Bailey
Jan 9, 2024